At the heart of Europe’s single market, you, the consumers, guide our commitment. We want to create an environment where your rights are protected, and your interests are valued.

We are resolutely committed to implementing the laws adopted and the initiatives launched since 2019 that aim to strike a judicious balance between the responsibilities of companies and the effective safeguarding of consumer rights.

We are convinced that the rapid evolution of technology must not come at the expense of consumer safety and well-being. That is why we will ardently defend the idea that everything considered illegal in the offline world must also be illegal online. Violations of consumer rights, unfair commercial practices and breaches of confidentiality must not find refuge on our continent.

Thus, as the European single market cannot be complete without balanced and consistent online regulation, we are committed to implementing these laws diligently and working closely with companies to understand and respect the responsibilities arising from their digital activities.

Our goal is to create a digital environment where every consumer can buy, sell and have repairs carried out in complete confidence, knowing that their rights and security are protected.

We wish to promote our economic model on a global scale by collaborating with other economies, including the United States and India, while encouraging the creation of a new global digital pact in support of the United Nations.